Terms and Conditions (reviewed: July, 2015)

These Terms and Conditions do not affect your statutory rights as a consumer.

All rights including copyright in the content of these RJLMusic.com web pages including all design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are owned or controlled by RJLMusic.com or their content and technology providers. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with RJLMusic.com or using this website for individual non-commercial use. Any other use of materials on this website including reproduction for purposes other than those noted above, broadcasting, downloading, storage or playing in public, modification, distribution or republication without the prior written permission of RJLMusic.com is strictly prohibited.

Conditions of Web Site Use

No contract will subsist between you and RJLMusic.com for the sale by it to you of any product unless and until RJLMusic.com accepts your order by e-mail confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time RJLMusic.com sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and RJLMusic.com irrevocably submit to the non-exclusive jurisdiction of the English Courts.

Ordering We aim to ship all in-stock items within one working day of receiving your order, though we cannot guarantee this. Many of the titles displayed at the RJLMusic.com website are held in stock by us.

We will send you an email to confirm your order has been received and whether or not it has been accepted. At any time, you can email sales@RJLMusic.com to check the status of your order.

Price and availability information displayed on the RJLMusic.com web site are subject to change without notice.

Shipments outside the European Union (EU) may be subject to local import charges and taxes, which are the responsibility of the purchaser.

Discounts and Special Offers All discounts, special offers and promotions are subject to availability, may be withdrawn or changed without notice, and may not be used in conjunction with any other offers, except where explicitly stated. If an item is subject to two available discounts, RJLMusic.com reserves the right to decide which will be applied.

Returns Policy

At RJLMusic.com we want you to be pleased with your purchase every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy. If for any reason you are displeased with your purchase, you can return it to us in its original condition, within 30 days, and we will send you a full refund for the price you paid for the item.

Data Protection and Your Personal Information RJLMusic.com is committed to keeping the personal details of its visitors and customers private and secure (information is collected and stored in accordance with the Data Protection Act 1998).
To return an item by post: To return an item, please use e-mail us at Sales@RJLMusic.com. Please wrap the package securely and send the package to the address provided in the response to your email.

Cancelling an item: Under the United Kingdom’s Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our printed products. To cancel this contract, please email us at Sales@RJLMusic.com. You should then return the relevant item within a reasonable time quoting your name and the order number which appears on your confirmation email. Please package the relevant item securely and send it to us at the address provided.

Privacy Policy

RJLMusic.com is committed to keeping the personal details of its visitors and customers private and secure (information is collected and stored in accordance with the Data Protection Act 1998).

We will not sell or share your personal details with unrelated third parties, partners or affiliates, without explicitly asking for your consent in advance.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • We use the personal information you give us for the following purposes:
  • to contact you about the status of your order.
  • to efficiently process and dispatch your order to your delivery address.
  • to change and enhance the web site.
  • to occasionally email you with details of our products, special promotions, and enhancements. If you would prefer not to receive these mailings, then please send an email to Sales@RJLMusic.com.
  • to conduct anonymous and aggregate research into a) the way our web site is used and b) the purchasing patterns of our customers.The personal information which we hold will be held securely in accordance with our internal security policy and the law.  
  • RJLMusic.com is committed to the highest level of security commercially available. To keep sensitive information safe:
  • Security
  • If you have any questions about RJLMusic.com’s privacy policy please email them to Sales@RJLMusic.com.
  • We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Note that if you modify your browser to refuse cookies from RJLMusic.com, parts of the web site may not function as expected. For more information about cookies and how to control them, please visit AboutCookies.org.
  • We use the Secure Sockets Layer (SSL) on areas of the site where you are entering personal or payment information. This means that this information is encrypted between your computer and ours, and no one else can normally decipher it. You can tell that you are in a secure area of RJLMusic.com because there is a small padlock displayed at the bottom of your browser window.
  • Our encryption is the strongest commercially available and is approved by the authorities and financial institutions.
  • Because we use online credit card authorisation, your card details get transmitted directly and securely to the bank for processing. Therefore even RJLMusic.com staff do not see your card details, making them even safer.
  • When you set up your account with RJLMusic.com, we do not ask for your credit card details. Instead we ask that you enter your card details for every purchase. This means that if someone discovers your account information, or your password, they do not have access to your credit card details. If you have any questions about security at RJLMusic.com please email them to Sales@RJLMusic.com.
  • We believe that shopping online with RJLMusic.com – with the carefully thought-out procedures mentioned above – is as safe or safer than using a credit card over the telephone or in a restaurant.